While you might not have any control over the main interface of your product, you probably use some onboarding software allowing you to show pop-ups, slide-outs, or any message. Make an excellent first impression and send a welcome message after users complete the signup process. Below you’ll find several ideas on how to structure these welcome screens.
What to include in a SaaS welcome message?
Explain what your product does
Suggest a product tour and starting the setup
Ask what they want to achieve
Make it the first step of a product tour
A small detail that can change a lot. Change the copy of the button from “Start a tour” to “Next” and users will feel like they need to follow the flow, instead of deciding what they want to do.
Show a “Getting started” video
Invite to an onboarding call
And if you want to get more people on the onboarding call you can consider giving a discount in return, just as NiceJob does.