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Even if you can’t change your product’s main interface, you likely use onboarding tools that enable you to display pop-ups, slide-outs, or other types of messages. To make a great first impression consider sending a warm welcome message right after users finish signing up. Below, we offer various ideas on crafting these welcome screens effectively.
What to include in a SaaS welcome message?
Explain what your product does
Suggest a product tour or starting the setup
Ask what they want to achieve
Make it the first step of a product tour
Changing just one small detail can have a big impact. Switch the button text from ‘Start a tour’ to ‘Next.’ This encourages users to go with the flow, guiding them through the process instead of leaving them to decide their next step.
Show a “Getting started” video
Invite to an onboarding call
To boost attendance at onboarding calls, consider offering a discount as an incentive, similar to the approach taken by NiceJob.
Invite to an onboarding webinar
